Help Center

The waitlist

What does joining the waitlist do?

It adds your email to our list so you’ll be among the first to know when Bond Heart launches on Kickstarter. It’s free, and it’s not a purchase or a commitment.

How do I leave the waitlist?

Every email we send includes an unsubscribe link. You can also email us and we’ll remove you right away.

The product

What is Bond Heart?

Bond Heart is a ceramic pendant that captures a real human heartbeat and plays it back as a gentle pulse you can hold. You can read more on our Mission & Us and Evolution pages.

When will it be available?

We’re launching soon on Kickstarter. You can pre-order with a €39 refundable deposit to secure your place and early-bird price, or sign up for updates in the footer.

What finishes will there be?

Bond Heart will be offered in three ceramic finishes: Black, White Silver, and White Gold.

Orders, shipping & returns

Can I order now?

Not yet — ordering opens with our Kickstarter campaign. Waitlist members get first access.

What is your returns and warranty policy?

See our Warranty & Returns page for full details, including our one-year limited warranty and 30-day return window.

Privacy & your data

We collect as little as possible and never sell your data. See our Privacy Policy for the details.

Still need help?

Email us at hello@bondheart.com — we read every message and usually reply within a couple of days. You can also reach us by mail: